Have you seen...?
Driving Improvement from CQC.
CQC has released various driving improvement documents containing case studies of how organisations have moved from inadequate to improving their services. The example here is related to adult social care.
Nine case studies of what organisations have done to improve the care they deliver and improve their rating. This is a really current and really helpful document. Download it here.
Sample Learner Privacy Notice.
Are you compliant with the updated Data Protection Act (2018) and the changes under the General Data Protection Regulation?
Do your people know what information you hold about them and what you do with that information? Is the information understandable?
Download our Learner Privacy Notice for an example of how to ensure you inform people of what you do with with their personal data. Ours is in easy read as standard, to comply with the Accessible Information Standard.
Need some help with this? Contact us for information about how we can help you create meaningful and understandable policies.
Guide to improvement.
Skills for care have produced a guide to improvement document to help care providers to improve the quality of the services they provide, and to help demonstrating and evidencing the quality of care being provided by the service. Download it here.